Privacy Policy

This Policy applies to all personal information collected through:

• Our website (including mobile versions)
• Social media platforms and digital channels
• Customer service interactions
• Purchases and account registration
• Marketing and promotional campaigns

“Personal Information” refers to any information that identifies or can reasonably be linked to an individual.

We may collect the following categories of personal information:

• Name
• Email address
• Phone number
• Username or account ID
• IP address

• Billing and shipping address
• Account login credentials
• Purchase history

Payments are processed securely by third-party providers (e.g. Shopify, payment gateways).
We do not store full credit card details.

• Messages, emails, or inquiries you send to us
• Customer service interactions
• Feedback, reviews, and survey responses

If you choose to share:

• Product experiences
• Adverse reactions
• General wellness feedback

• Browser type and version
• IP address
• Device identifiers
• Pages visited and browsing activity

If you interact with us on platforms such as Instagram, TikTok, or Facebook, we may receive information in accordance with your privacy settings on those platforms.

We may receive information from:

• Analytics providers
• Advertising networks
• Fraud prevention services
• Publicly available sources

We use your personal information to:

• Process and fulfil orders
• Provide customer support
• Personalise your experience
• Improve our products and services
• Send marketing and promotional communications
• Manage accounts and transactions
• Prevent fraud and ensure security
• Comply with legal obligations

You may opt out of marketing communications at any time.

We may share your information with:

Including:

• Payment processors
• Shipping providers
• Marketing platforms
• IT and hosting providers

These providers are only permitted to use your data for specified purposes.

Entities under common ownership or control with Holisys.

Where required by law or to protect rights, safety, and property.

In the event of:

• Merger
• Sale
• Acquisition
• Insolvency

Your information may be transferred as part of the business assets.

We may share anonymised data that does not identify individuals.

We use cookies and similar technologies to:

• Enable site functionality
• Analyse usage
• Personalise content
• Support marketing efforts

You can control cookies through your browser settings, but disabling them may affect site functionality.

We and our partners may use tracking technologies such as:

• Pixels
• Cookies
• Analytics tools

These help us:

• Understand user behaviour
• Improve performance
• Deliver relevant advertising

You can opt out via:

• Google Ads Settings
• Facebook Ad Preferences
• Industry opt-out tools

We retain personal information only as long as necessary for:

• Business purposes
• Legal obligations
• Dispute resolution

We implement safeguards including:

• Technical protections
• Administrative controls
• Secure systems

However, no system is completely secure.

Your data may be processed in the United States and other jurisdictions where data protection laws may differ.

Where required, we implement safeguards such as:

• Contractual protections
• Industry-standard security measures

Our Services are not intended for individuals under 13.
We do not knowingly collect personal data from children.

If we become aware of such data, we will delete it.

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise these rights, contact us using the details below.

If you are a California resident, you may have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your data
• Opt out of certain data sharing practices
• Receive equal service regardless of exercising your rights

We do not sell personal information in the traditional sense, but certain advertising technologies may fall under CCPA definitions.

If you are located in the EU, EEA, UK or Switzerland, you have rights including:

• Access
• Rectification
• Erasure
• Restriction
• Data portability
• Objection
• Withdrawal of consent

You also have the right to lodge a complaint with a supervisory authority.

We use reasonable measures to protect your data, including encryption and secure systems.

You are responsible for maintaining the confidentiality of your account credentials.

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices.

We may update this Policy from time to time.
Changes will be posted on this page with an updated effective date.

Holisys Wellness LLC
1309 Coffeen Avenue, STE 1200
Sheridan, WY 82801
United States

Email: info@holisys.co.uk
Website: www.holisyswellness.com

This Privacy Policy was last updated on the date it is published on this page.